TeamViewer Frontline

A leading AR/MR platform that streamlines frontline processes in any industry.

Speeds up manual work in manufacturing, maintenance, logistics and more.

Decreases error rates, improves quality, and saves costs.

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Enterprise productivity platform

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Digitalisation-based boost for productivity

One of the nine most significant future growth opportunities for Finland over the next decade.

What

TeamViewer Frontline is an all-in-one productivity solutions suite for frontline workers. It helps optimise frontline processes and creates a truly connected workforce.

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Impactful

Flexible

Easy to use

A suite of industry-proven AR and MR productivity solutions with scalable implementation,
and short time to value

Several cloud hosting options or on-premise installation for flexible deployment

Easy integration into backend systems

Self-service tools to create your own AR workflows for even the most complex processes

No programming knowledge needed

HW support

Best-in-class hardware support for enterprise-grade AR and MR wearables and iOS and Android mobile devices

On-stop-shop

More features

One-stop-shop service for easy project handling  from consulting through  implementation to ongoing support

What

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Frontline Command Center

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  • Manage your workforce – assign tasks and provide help through remote support.
  • Get total visibility into frontline processes – analyse KPIs, see task overviews, review device statuses, and generate reports.

Frontline Tools

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Add-on: AiStudio

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Frontline Creator

  • An easy-to-use visual designer to create and edit customised AR workflow applications with drag and drop simplicity – no coding or programming required.

Frontline Spatial Editor

  • Simple creation of 3D AR/MR workflows  – no programming knowledge needed.
  • Display on mobile devices or HoloLens.
  • Makes training of complex procedures etc. more immersive and effective.
  • Enhance productivity and improve  safety and quality through AI-enabled workplace safety checks, compliance checks, quality assurance, worker guidance and process verification

Web-based centralised hub to manage all your AR solutions

Frontline Creator – create customised AR workflows

Frontline Spatial Editor – add 3D to AR workflows

Design your own AI-powered industrial processes – all with no code

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AiStudio – combining the strengths of AR with the power of AI

AiStudio can be deployed instantly and integrates fully with your Frontline platform so you can enjoy fast time-to-value.

Where

Use cases across industries and value chain

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Frontline xPick

Frontline xMake

Frontline xInspect

Frontline xAssist

LOGISTICS AND WAREHOUSING

ASSEMBLY AND PRODUCTION

INSPECTION AND MAINTENANCE

REMOTE ASSISTANCE

Where

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Frontline xMake

ASSEMBLY AND PRODUCTION

Highlights

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Digitalise manufacturing processes

  • Assembly
  • Manufacturing
  • Quality assurance
  • Training and onboarding

Voice commands, sensors, or image recognition let workers pull up the necessary data.

Cameras and sensors to ensure perfect results and documentation with each production step.

Faster work

  • Hands-free operation
  • Relevant information in-view
  • Smoother manufacturing processes

Fewer erros

  • Integrated quality assurance
  • Step-by-step guides
  • Sensor control

Improved work experience

  • Faster employee training
  • Fewer interruptions
  • Better ergonomics

Improved workforce flexibility

  • A more intuitive working environment makes it easier to train seasonal workers and other new employees and deploy them to any area. 

Important information always in view

Frontline xMake

 

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Where

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Frontline xPick

LOGISTICS AND WAREHOUSING

Highlights

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Digitalise manual logistics

  • Manual order picking
  • Packing and sorting goods
  • Sequencing and kitting
  • Incoming and outgoing goods
  • Inventory control
  • Replenishment and put-away

Easy-to-understand ​digital visual picking instructions

Additional support and efficiency with barcode and RFID scanners  (wristband or ring)

Faster work

  • Voice control for hands-free operation
  • Relevant information directly in-view
  • Quick ramp-up and scaling

Fewer erros

  • Instructions aided by graphics
  • Step-by-step guidance
  • Integrated confirmations

Greater flexibility

  • Fully mobile
  • User adaptable
  • Device-agnostic

Easy implementation and ease of use

  • Intuitive interface
  • Customisable parameters like weight control, barcode scans, localisation, and voice command  

Intuitive graphical interface ensures quick implementation and acceptance.

Industry-proven solution through productive large-scale implementations since 2013

Frontline xPick

 

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Where

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Frontline xInspect

INSPECTION AND MAINTENANCE

Highlights

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Digitalise maintenance procedures

  • Guided diagnostics
  • Guided troubleshooting
  • Checklist review
  • Quality audits and investigation of damages
  • Automatic documentation

Speed up maintenance and repair tasks, reduce machine downtime and improve safety.

Reduce time spent training new employees with rapid knowledge transfer.

Faster processes and enhanced documentation

  • Hands-free operation
  • Instant, 100% paperless documentation
  • Automatic reports with direct transfer into your ERP
  • Built-in remote assistance functionality

Higher quality

  • Integrated quality assurance 
  • Step-by-step guides
  • Connection to external sensors like microphones or thermal cameras 

Easy implementation

  • Configure your own workflows and make changes flexibly
  • Integrate existing data
  • Customised user interface

Empower service and maintenance technicians  – avoid costs, lost revenue and loss of talent.

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Frontline xInspect

 

Where

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Frontline xAssist

REMOTE ASSISTANCE

Highlights

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See-what-I-see remote assistance

  • Live pointer

  • On-screen annotations

  • Danger sign recognition

  • Whiteboard

  • and much more

Access to expert help directly via smart glasses.

Troubleshoot faster

  • Respond to problems instantly with live remote support

Increase productivity

  • Shorter operational downtimes
  • High-quality support – access to the best expert available
  • Close knowledge gaps in your team
  • Satisfied customers and teams

Cut costs

  • Decrease costs associated to expert travel – and reduce carbon footprint
  • Free up resources

Also use xAssist to offer your customers world-class support services from anywhere in the world.

Improve documentation

  • On-the-fly documentation with speech-to-text, photos and videos

With video and AR, the remote expert sees exactly what the on-site workers see and can guide them with AR-powered features.

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Frontline xAssist

 

xPick & Samsung

 

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xMake & WS System

 

xInspect & Airbus Helicopters

 

Liebherr

Lisega

Navajo Incorporated

NSF International

Plug Power

Samsung

Siemens

Schnelleke Logistics

Schuler

Toyota

Wicona

WS Sytem

AGCO Fendt

Airbus

Audi

BMW

Boehringer Ingelheim

Coca-Cola HBC

DB Schenker

DHL

Ford

Intel

Kemper

Lexus

Some TeamViewer Frontline customers

Why

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Why choose TeamViewer Frontline?

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Higher speed

  • Digitalises paper-based processes and procedures
  • No more switching back and forth between different devices or media – you have all the information you need right when you need it
  • Seamless integration into existing systems ensures real-time data and no waiting time

Fewer errors

Greater flexibility

  • Clear guidance via step-by-step instructions and visual cues leaves no room for error
  • Seamlessly integrated quality assurance features, including measurements and taking pictures to document task completion
  • All-in-one solution eliminates the risk of distraction
  • Quickly create and dynamically update workflows to adapt to unforeseen or on-the-fly process changes and send them out to the workforce in real time
  • Easily scale solutions by replicating and adjusting workflows to other sites as needed
  • Significantly shorten training times to flexibly deploy new staff

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Why

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Why now?

Finland is facing an escalating shortage of skilled workers

81% of Finnish employers are struggling to find the necessary skills to fill their job vacancies – up from 70% in 2022. 

Productivity growth in Finland has been slow relative to the euro area

Slow growth of labour productivity has a negative impact of Finnish manufacturing industry’s relative profitability.

AR technology for frontline workers has matured

TeamViewer Frontline is a suite of industry-proven AR solutions. It offers a seamless experience with no-code and low-code development options, as well as 2D, 3D, AR and MR
capabilities – all in one platform. 

Digitalisation helps reduce carbon footprint

Using TeamViewer Frontline solutions, like xAssist, not only saves time and money, but also decreases the need for travelling – reducing CO2 emissions.

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How

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Consulting

One-stop-shop 

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Stereoscape will assist you from project kick-off to scoping and beyond.

We evaluate your use case together with you and explore where it makes sense to support your frontline workers with AR.

Configuration

Implementation

Service

While many of the TeamViewer Frontline tools are self-service, we can help customise and configure your solution if needed.

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We help with the technical implementation with workshops and training tailored to the needs of your site and your workers – and provide the support you need to ensure a frictionless roll-out.

We collaborate with you to configure a service agreement that makes sense for you.

TeamViewer's remote capabilities mean assistance can be provided instantly.

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Interactive  |  Immersive  |  3D  |  VR  |  AR  |  360 video  |  Animation  |  Experiential  |  Metaverse

We help our clients engage customers, increase worker productivity and make learning more fun with the best mix of digital, immersive, interactive and virtual tools.

TeamViewer is Stereoscape’s technology partner. 

Some of Stereoscape's clients

The Frontline platform and services are available from Stereoscape.